Terms & Conditions

Effective Date: 20/09/24

Welcome to Little Hands Cook Islands (“we”, “our”, “us”). By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase or using our services.

1. General Information

• These terms apply to all website visitors, customers, and anyone interacting with our services.
• We reserve the right to update or change these terms at any time. Updates will be posted on this page with the updated date.
• If you do not agree to these terms, please do not use our website.

2. Products & Orders

• We do our best to ensure that product descriptions, images, and prices are accurate. However, slight variations in colour or sizing may occur.
• All orders are subject to product availability. If an item is sold out, we will contact you to arrange a replacement or refund.
• Prices are listed in [NZD or local currency] and may be subject to change without notice.

3. Payment

• Payment must be made in full at the time of purchase through our approved payment methods.
• We do not store your full credit/debit card details — all transactions are processed securely through third-party payment providers.
• By placing an order, you confirm that you have the right to use the chosen payment method.

4. Shipping & Delivery

• We aim to dispatch orders promptly, but delivery times may vary depending on location and courier services.
• Shipping fees, if applicable, will be displayed at checkout.
• We are not responsible for delays caused by customs clearance or courier disruptions.

5. Returns & Exchanges

• We accept returns or exchanges within 14 days of delivery, provided the items are unused, unworn, and in original packaging.
• Customers are responsible for return shipping costs unless the item is faulty.
• Faulty or damaged items must be reported within 3 days of receiving your order, with photo evidence provided.

6. Intellectual Property

• All content on this website, including images, logos, product designs, and text, is owned by Little Hands Cook Islands and protected under copyright laws.
• You may not use, reproduce, or distribute our content without prior written permission.

7. Website Use

• You agree not to misuse our website, attempt unauthorized access, or engage in activities that may damage or disrupt the site.
• We are not responsible for any technical issues, viruses, or disruptions that may occur while using our site.

8. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages resulting from your use of our products or website.
• Our liability is limited to the purchase price of the product in question.

9. Governing Law

• These Terms & Conditions are governed by the laws of the Cook Islands. Any disputes will be resolved in the Cook Islands court system.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact:

Little Hands Cook Islands

Email: littlehandsck@gmail.com

Phone: 74716